Refund policy

I gladly accept returns, exchanges, and cancellations
Contact me within 7 days of delivery
Ship items back within 10 days of delivery
Request a cancellation within 12 hours of purchase
Custom Jewelry & Personalized items can't be returned or exchanged.

Because of the nature of these items, I can't accept returns for:
Custom or Personalized orders
Items on sale

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?
Please email me at ireila@ireliafinejewelry.com